Privacy Policy
Effective Date: December 28, 2024
Last Updated: October 2025
At Head to Toe Healing™, LLC (“we,” “our,” “us”), safeguarding your personal information is sacred. Whether you’re booking a retreat, joining our programs, or receiving our care, we honor your privacy with the same intention and reverence we give to every client experience.
This Privacy Policy outlines how we collect, use, and protect your personal information in alignment with global privacy regulations including the GDPR, CCPA, and other applicable laws.
1. What We Collect
We gather information in two main ways:
a. Information You Provide
This may include:
- Name, email address, and phone number
- Billing and payment details (securely processed via third-party platforms)
- Health intake forms, session notes, and consultation responses
- Feedback, testimonials, or reviews you voluntarily share
- Event registration or application responses
b. Information Collected Automatically
When you interact with our website, we may also collect:
- Device and browser type, IP address
- Pages visited, clicks, and navigation behavior
- Time spent on site and referring URLs
- Geolocation (if enabled on your device)
c. Cookies & Retargeting Tools
We use cookies, pixels, and similar technologies to:
- Save your preferences for smoother navigation
- Analyze user experience and website performance
- Serve you relevant ads via platforms like Google, Facebook, and Instagram
You can update or decline cookies in your browser or site pop-up settings at any time.
2. How We Use Your Information
We use your information to:
- Deliver, personalize, and improve your experience
- Manage session bookings, retreats, and course access
- Send service updates, newsletters, or exclusive offers (only if you opt in)
- Respond to customer support inquiries
- Comply with legal obligations and security requirements
You control your data. You can opt out of marketing emails or withdraw consent at any time.
3. Email, SMS & Marketing Communications
- Email Marketing: Sent only if you’ve opted in. You can unsubscribe at any time using the link in the footer of every email.
- SMS/Text Notifications: If you choose to receive text messages, we may send reminders or exclusive updates. Message and data rates may apply. You can reply STOP at any time to unsubscribe.
- Ad Retargeting: We may use your site behavior to show you ads on other platforms. This helps us share offers more aligned with your interests.
4. When We Share Your Data
We do not sell your personal data.
We only share your information with:
- Trusted service providers (like payment processors, email platforms, scheduling software, and tech tools) under strict confidentiality
- Legal authorities, when required by law or to protect the safety of our business and clients
- With your explicit consent, such as when you’re featured in a testimonial or interview
5. Data Storage & Retention
We retain your information only as long as it’s needed to:
- Provide services
- Comply with applicable regulations
- Support our internal recordkeeping
If you wish to have your data deleted, you may submit a request to:
📧 info@headtotoehealingllc.com
6. Your Rights
Depending on where you live, you may have the right to:
- Access a copy of your personal data
- Request correction or deletion of your information
- Revoke consent to marketing at any time
- File a complaint with a data privacy authority
We honor these rights with care and transparency.
7. Third-Party Links
Our site may link to other platforms (e.g., affiliate sites, social media, or external booking tools). We are not responsible for the privacy practices of these external sites.
8. Security Practices
We use encryption, firewall protection, secure servers, and third-party compliance tools to keep your data safe. While no method is 100% immune to risk, we continually update our systems to meet evolving security standards.
9. Updates to This Policy
This Privacy Policy may evolve as our technology, services, or legal obligations change. The most recent version will always be available on this page, with the “Last Updated” date at the top.
10. Contact Us
For questions, concerns, or data access requests, contact:
📧 Email: info@headtotoehealingllc.com
📍 Address: 1880 Hylan Blvd, Suite 2R-14, Staten Island, NY 10305
📞 Phone: 551-266-5652
We’re honored to serve you and hold your information with sacred respect.
